Spark Shop · Help

Spark Shop FAQ

Everything about ordering from Spark Shop, answered in plain words. Anything not covered here, just ask TRIBIN — our AI assistant answers in seconds.

How do I place an order?

Add the item to your cart, go to checkout, and submit the order. We then confirm by phone or WhatsApp before dispatch.

What payment methods are accepted?

Available payment options are shown at checkout before you pay — including bKash, Nagad, and Cash on Delivery where available.

How long does delivery take?

Inside Dhaka 1–2 working days, outside Dhaka 2–5 working days. Full details are on our Shipping & Delivery Policy page.

Can I return an item?

Yes — within 7 days of delivery if it is unused with tags intact. Damaged or wrong items are replaced or refunded in full. See the Refund & Return Policy page.

Are the colours exactly as shown?

Every listing uses the supplier’s own photos of the exact item. Screens show colours slightly differently, and colour names on listings are derived from the photos.

How do I choose the right size?

Each listing carries the supplier’s size chart — for example, our baby borka sets list size-to-age guides. Nightwear is free size. Ask TRIBIN if you are unsure before ordering.

Is my order confirmed instantly?

Placing the order holds the item; we confirm it by phone or WhatsApp within 24–48 hours before dispatch.

Where do you deliver?

All 64 districts of Bangladesh. Remote areas may take one extra working day.

Are the products original and as described?

Every Spark Shop listing is built from the supplier’s verified description and photos — we never invent specifications. If a supplier detail is thin, we say so in the listing.

How do I get support?

Ask TRIBIN, our AI assistant — it is on every page of this site, 24/7. You can also use the Contact page.

Last updated: October 2026 · Daily Bspark · Spark Shop